Executive Leadership
Defines the company’s strategy, oversees organisational performance and guides responsible growth across markets.
Accountable leadership for responsible technology growth.
Exotic Digital Europe Limited brings together leadership across strategy, technology, finance, people, marketplace operations, marketing, customer service and corporate governance.
Leadership approach
Growth requires visible responsibility across the organisation.
Digital marketplace businesses make decisions that affect users, partners, employees and institutions. Leadership must therefore extend beyond commercial performance to include technology resilience, platform integrity, regulatory awareness and operational accountability.
Leadership responsibilities are organised around accountable functions, with clear ownership across technology, financial control, people, marketplace operations, trust, compliance and commercial delivery.
How we operate
The functions supporting our technology and marketplace operations.
Exotic Digital Europe Limited brings together specialised functions that support technology development, marketplace operations, customer experience, financial control and responsible international growth.
Finance
Manages financial planning, reporting, budgets, controls and the responsible allocation of company resources.
People & Culture
Supports recruitment, employee development, workplace policies, performance and the company’s working culture.
Technology & Engineering
Builds and maintains the company’s platforms, infrastructure, integrations, internal systems and technical standards.
Product Management
Connects business requirements, user needs and technical delivery to guide the development of scalable digital products.
Marketing & Digital Growth
Leads brand visibility, audience development, search performance, market research and digital growth across the portfolio.
Customer Service
Supports users, manages enquiries, resolves service concerns and helps maintain reliable communication across the platforms.
Creative & Design
Develops visual communication, brand materials, digital assets and design support for products and marketing campaigns.
Founder & Chief Executive Officer
Julian Papa
Julian Papa is the Founder and Chief Executive Officer of Exotic Digital Europe Limited. His digital marketplace experience dates back to the launch of Exotic’s first advertising platform in 2015.
His work has developed from digital advertising and marketplace operations into broader technology infrastructure supporting payments, user management, communications, analytics, trust controls and multi-market platform operations.
He leads the company’s strategy, technology investment, corporate development and international growth. His leadership approach focuses on practical execution, accountable teams, responsible platform operations and long-term business development.
Our people
The people behind our technology and operations.
Our team brings together experience across finance, people, technology, product development, marketing, customer service, design and digital operations.
Dominic Manua
Finance
Vivien Wanjiru
H.R
Learn moreSamwel Nyandiga
Head of Marketing
Learn moreVictor Odhiambo
Head of Customer Service
Amos Mageto
Assistant Head of Customer Service
Learn moreJeffers Abaga
Assistant Head of Marketing
Learn moreThomas Kimani
Graphics Designer
Learn moreIan Kuria
Head of Research and Development
Learn morePhillip Kyule
IT
Learn moreIan Magonya
Developer
Learn moreBarry Emmanuel
Developer
Learn moreDerrick Kirathi
SEO
Learn moreIan Thuku
SEO
Learn moreJudy Mueni
SEO
Learn morePatrick Kipkoech
SEO
Learn moreRonald Kiprotich
SEO
Antony Waigwa
SEO
Anifa Mukite
Office Admin
Ekal Eroman
Remarketing Executive
Learn moreBen Kiura
Customer Service Agent
Learn moreLavender Aoko
Customer Service Agent
Florence Magoma
Customer Service Agent
Zeddy Oluoch
Customer Service Agent
Learn moreJoanne Yengo
Customer Service Agent
Learn moreLydia Wahito
Customer Service Agent
Learn moreDaniel Kimani
Customer Service Agent
Governance principles
Practical expectations for leadership decisions.
These principles connect company growth with clear ownership, documented decisions and responsible delivery.
Clear ownership
Important products, policies, controls and public claims should have a named accountable owner.
Evidence before claims
Leadership information, market status, partnerships and certifications should be published only after verification.
Risk-aware decisions
Commercial growth should be considered alongside user protection, legal obligations, security and operational capacity.
Documented review
Material decisions should leave a record of the context, approver, responsibility and required follow-up.
Regional accountability
Market expansion should identify local responsibilities rather than relying only on central corporate oversight.
Continuous improvement
Leadership reviews outcomes, incidents, feedback and performance to strengthen products and operating controls.
Decision framework
Material decisions move through a consistent governance cycle.
- 01
Define
State the opportunity, problem, owner and intended outcome.
- 02
Assess
Review commercial, technical, trust, legal and operational implications.
- 03
Approve
Record the responsible decision-maker and any conditions attached to approval.
- 04
Deliver
Assign accountable teams, timelines, controls and reporting expectations.
- 05
Review
Measure outcomes, address gaps and update the decision where conditions change.
Ethical growth
Commitments that guide the company’s next stage.
Leadership commitments should be visible in our technology, marketplace operations, policies, internal processes and public corporate information.
Join a team building responsible marketplace technology.
Our teams work across technology, digital marketing, marketplace operations, trust and safety, customer experience, and corporate operations. Current opportunities, when available, are published on our Careers page.