PLTSecurity area
Platform Security
Controls designed to protect the availability and integrity of our digital platforms and supporting infrastructure.
Security supporting resilient digital operations.
Exotic Digital Europe Limited applies platform, account, information-protection, monitoring, incident and recovery practices designed to support the digital services it develops and operates.
Security approach
Protect platforms, accounts, systems and information.
Security is kept separate from marketplace moderation and Trust & Safety. This page focuses on the technology, accounts, infrastructure and information supporting our digital operations.
Controls are applied according to the relevant system, platform role, information and operational requirements rather than presented as universal guarantees or certifications.
Security domains
Practical security areas across the operating environment.
The following areas describe the security responsibilities relevant to our digital platform operations without disclosing unnecessary technical detail.
ACCSecurity area
Account & Access Security
Authentication, permissions, administrative access and account controls appropriate to different platform roles.
INFSecurity area
Information Protection
Technical and organisational controls designed to protect information handled by our systems.
MONSecurity area
Monitoring & Detection
Monitoring of platform and infrastructure health, system events and suspicious activity where appropriate.
INCSecurity area
Incident Management
Processes for assessing, containing, escalating and responding to identified security incidents.
BCPSecurity area
Business Continuity & Recovery
Backup, recovery and continuity processes designed to support platform resilience.
Incident management
A structured process for responding to identified security incidents.
Security incidents may require technical, operational and corporate coordination depending on their nature and impact.
Assess
Confirm the nature, scope and potential impact of an identified security concern.
Contain
Take proportionate steps intended to limit further impact while preserving relevant information.
Escalate
Route significant matters to the responsible technical, operational or corporate owner.
Recover
Restore affected services or functions through the appropriate recovery process.
Review
Use incident findings to identify corrective actions and improvements where appropriate.
Business continuity & recovery
Recovery processes support platform resilience.
Backup, recovery and continuity processes are designed around the needs of relevant services and supporting systems.
Recovery priorities and procedures may differ by product or system and are not presented as universal uptime or recovery guarantees.
Responsible Security Reporting
Report a suspected vulnerability or security concern privately.
Security researchers, partners and users can submit suspected vulnerabilities or security concerns through the Security route within Corporate Enquiries.
Please do not publish sensitive security details or submit credentials, unnecessary personal information or exploit material through public channels.
Report a Security ConcernAssurance boundary
No unsupported certification or technical-assurance claims.
This page describes the security areas used to structure our operating approach. It does not claim a certification, regulatory licence or independent security assurance that has not been separately evidenced and approved for publication.
Security
A clear route for platform and information-security enquiries.
Report security concerns or discuss security requirements with Exotic Digital Europe Limited through Corporate Enquiries.